Terms and Conditions

Welcome to ZarauraEssence! By accessing and using our website (www.zarauraessence.com), you agree to abide by the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to update, modify, or change these terms at any time.
  • Your continued use of our website after updates indicates acceptance of the revised terms.

2. Product Information & Pricing

  • We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all product details are completely error-free.
  • Prices are subject to change without notice. Discounts and promotions may be time-limited.
  • We reserve the right to refuse or cancel any order if there is an error in pricing or product availability.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Payment must be completed at checkout using accepted payment methods.
  • We use secure payment processing, but ZarauraEssence is not responsible for any third-party payment issues.

4. Shipping & Delivery

  • Orders are processed within 2-6 business days and shipped according to our Shipping Policy
  • Delivery times may vary based on location and shipping provider delays.
  • Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

  • Our refund policy allows returns under specific conditions. Please review our Refund Policy for details.
  • We do not accept returns of used, opened, or customized products unless defective or incorrect.

6. User Conduct

By using our website, you agree:

  • Not to engage in fraudulent activities, hacking, or unauthorized access.
  • Not to reproduce, copy, sell, or misuse any content from our website.
  • Not to submit false reviews, comments, or misleading information.

7. Intellectual Property

  • All content on ZarauraEssence, including images, text, logos, and product descriptions, is owned by us and protected under copyright laws.
  • Unauthorized use of our content without written permission is strictly prohibited.

8. Limitation of Liability

  • ZarauraEssence is not responsible for any direct, indirect, or incidental damages arising from the use of our website or products.
  • We do not guarantee that our website will always be error-free, uninterrupted, or secure.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws of Pakistan. Any disputes will be resolved in the applicable courts.

11. Contact Information

For any questions regarding these terms, please contact us.

Thank you for shopping with ZarauraEssence!